Hector Montalvo v. Division of Insurance (SPR 20243364)

The Commonwealth of Massachusetts William Francis Galvin, Secretary of the Commonwealth Public Records Division Manza Arthur Supervisor of Records December 20, 2024 SPR24/3364 Mindy A. Merow Rubin, Esq. Counsel to the Commissioner and Records Access Officer Massachusetts Division of Insurance 1000 Washington Street, Suite 810 Boston, MA 02118 Dear Attorney Merow Rubin: I have received the petition of Hector Montalvo appealing the response of the Massachusetts Division of Insurance (Division) to a request for public records. See G. L. c. 66, § 10A; see also 950 C.M.R. 32.08(1). On November 25, 2024, Mr. Montalvo requested: [1] [E]everyone[’s] name, salaries, any sign[ed] contracts, dates of employment, for every person who played a part in this so call[ed] investigation; [2] [A]ll internal emails regarding this investigation, incoming and outgoing from every person who had a hand with this investigation from beginning to end, including supervisors; [3] [A]ll copies of outgoing notices, letters, emails sent to [an identified person], and Fred C Church Insurance Company, by [the Division] regarding my complaint; [4] [T]he [Division’s] policy on investigation process; and, [5] [A]ll requested documents and information requested by [the Division] to any government agency regarding this complaint, most specifically the [Registry of Motor Vehicle. The Division provided Mr. Montalvo with a response on December 16, 2024. Unsatisfied with the Division’s response, Mr. Montalvo petitioned this office, and this appeal, SPR24/3364, was opened as a result. Subsequently, I learned that the Division provided Mr. Montalvo with a further response on December 20, 2024, which included responsive records. Where this appeal was opened as a result of the Division’s December 16th response, I will now consider this administrative appeal closed. Mr. Montalvo may appeal the substantive nature of the Division’s December 20th response within ninety days. See 950 C.M.R. 32.08(1). One Ashburton Place, Room 1719, Boston, Massachusetts 02108 • (617) 727-2832• Fax: (617) 727-5914 sec.state.ma.us/pre • pre@sec.state.ma.us

Mindy A. Merow Rubin, Esq. SPR24/3364 Page 2 December 20, 2024 Sincerely, Manza Arthur Supervisor of Records cc: Hector Montalvo