Stout, Matthew v. Massachusetts Bay Transportation Authority (SPR 20260446)

The Commonwealth of Massachusetts William Francis Galvin, Secretary of the Commonwealth Public Records Division Manza Arthur Supervisor of Records February 17, 2026 SPR26/0446 Julie A. Ciollo, Esq. Records Access Officer Assistant General Counsel Massachusetts Bay Transportation Authority 10 Park Plaza, Suite 3910 Boston, MA 02116 Dear Attorney Ciollo: On February 9, 2026, this office received your petition on behalf of the Massachusetts Bay Transportation Authority (MBTA) seeking permission to charge for time spent segregating or redacting responsive records. G. L. c. 66, § 10(c); G. L. c. 66, § 10(d)(iv); see also 950 C.M.R. 32.06(4). As required by law, I understand that the MBTA furnished a copy of this petition to the requestor, Matt Stout, of the Boston Globe. G. L. c. 66, § 10(c); G. L. c. 66, § 10(d)(iv)(2). On January 26, 2026, Mr. Stout requested: [1] I am requesting all emails sent by and to [a named individual]’s email account . . . from Oct. 16, 2025 to present, including but not limited to those referencing the Department of Transportation, MassDOT, or his role as interim secretary. [2] I am requesting copies of MBTA general manager [a named individual]’s daily calendar from the months of October 2025, November 2025, December 2025, and to date for January 2026. I understand the MBTA has assigned reference number R000109-012626 to this request. Petition to Assess Fees – Agencies A fee shall not be assessed for time spent segregating or redacting records unless such segregation or redaction is required by law or approved by the Supervisor of Records (Supervisor) under a petition under G. L. c. 66, § 10 (d)(iv). See G. L. c. 66, § 10(d)(ii); 950 C.M.R. 32.06(4). One Ashburton Place, Room 1719, Boston, Massachusetts 02108 • (617) 727-2832 • Fax: (617) 727-5914 sec.state.ma.us/pre • pre@sec.state.ma.us

Julie A. Ciollo, Esq. SPR26/0446 Page 2 February 17, 2026 In rendering such a decision, the Supervisor is required to consider the following: a) the public interest served by limiting the cost of public access to the records; b) the financial ability of the requestor to pay the additional or increased fees; and c) any other relevant extenuating circumstances. G. L. c. 66, § 10(d)(iv). The statute sets out a two-prong test for determining whether the Supervisor may approve an agency’s petition to allow the agency to charge for time spent segregating or redacting records. The first prong is whether the request for records was made for a commercial purpose. G. L. c. 66, § 10(d)(iv). It is my determination that this request was not made for a commercial purpose. The second prong of the test is whether the fee represents an actual and good faith representation by the agency to comply with the request. The Supervisor must consider 1) if the fee is necessary such that the request could not have been prudently completed without the redaction or segregation; 2) the amount of the fee is reasonable; and 3) the fee is not designed to limit, deter or prevent access to requested public records. Id. Petitions seeking a waiver of statutory limits to fees assessed to segregate and/or redact public records must be made within ten business days after receipt of a request for public records. 950 C.M.R. 32.06(4)(g). Fee Estimates – Agencies An agency may assess a reasonable fee for the production of a public record except those records that are freely available for public inspection. G. L. c. 66, § 10(d). The fees must reflect the actual cost of complying with a particular request. Id. A maximum fee of five cents ($.05) per page may be assessed for a black and white single or double-sided photocopy of a public record. G. L. c. 66, § 10(d)(i). Agencies may not assess a fee for the first four (4) hours of employee time to search for, compile, segregate, redact or reproduce the record or records requested. G. L. c. 66, § 10(d)(ii). Where appropriate, agencies may include as part of the fee an hourly rate equal to or less than the hourly rate attributed to the lowest paid employee who has the necessary skill required to search for, compile, segregate, redact or reproduce a record requested, but the fee shall not be more than $25 per hour. Id. Current Petition In its petition, in addition to charging for segregation and redaction required by law under the attorney-client privilege, the MBTA requests permission to assess fees for segregation and redaction under Exemptions (c), (d) and (n), and provides the following information in support of its request: An initial reading of Mr. Stout’s request indicates that responsive records will likely contain personal information, policy development information, security

Julie A. Ciollo, Esq. SPR26/0446 Page 3 February 17, 2026 and/or safety-sensitive information, and attorney-client communications. Therefore, the MBTA must expend time redacting this information that is protected from disclosure under Massachusetts General Laws, Chapter 4, Sections 7(26)(c),(d) and (n), as well as the attorney-client privilege. Under exemption (c), redaction is allowed for records likely to contain “personnel and medical files or information; also any other materials or data relating to a specifically named individual, the disclosure of which may constitute an unwarranted invasion of personal privacy.” See Worcester Telegram & Gazette Corp., 436 Mass. 378, 386 (2002). Given his positions within the MBTA and MassDOT, [a named individual] is often privy to personal information concerning named individuals. Therefore, redaction would be appropriate under Exemption (c). Responsive records will contain information about named individuals, such as personnel matters and customer data which, if made public, would result in personal embarrassment to the named individuals. These are highly personal details that are not otherwise available from other sources. There is no prevailing public interest requiring disclosure. The request calls for records likely to contain material that will require redaction under Exemption (d) to the Public Records Law, which protects “inter-agency or intra-agency memoranda or letters relating to policy positions being developed by the agency.” Given the broad nature of topics that will be contained within the responsive emails, the request will capture a number of records concerning ongoing, non-public policy development within the MBTA and MassDOT. This information does not constitute factual studies or reports but is rather recommendations on legal and policy matters found within ongoing deliberative processes within the MBTA and MassDOT. The request also calls for records that will require redaction under Exemption (n) to the Public Records Law, which protects records that “relate to internal layout and structural elements, security measures, emergency preparedness … or any other records relating to the security or safety of persons or buildings, structures, facilities, utilities, transportation or other infrastructure located within the Commonwealth, the disclosure of which, in the reasonable judgment of the record custodian, subject to review by the supervisor of public records under subsection (b) of section 10 of chapter 66, is likely to jeopardize public safety.” Specifically, responsive records in this matter may contain information about and track infrastructure, safety and vulnerability assessments, and related details that, in the hands of a bad actor, could be used to negatively impact transportation safety. In light of the MBTA’s petition, I find the MBTA has met its burden to explain how, given the nature of the responsive records, the request could not prudently be completed without redaction or segregation. See G. L. c. 66, § 10(d)(iv). To the extent the responsive records

Julie A. Ciollo, Esq. SPR26/0446 Page 4 February 17, 2026 contain the exempt information as described above, the MBTA may assess a fee for the segregation and redaction of such exempt material. Conclusion Accordingly, to the extent the responsive records contain the exempt information described above, the MBTA may assess a fee for segregation and redaction. Mr. Stout is advised that he may appeal the MBTA’s fee estimate within 90 days. See 950 C.M.R. 32.08(1). Please note, Mr. Stout has the right to seek judicial review of this decision by commencing a civil action in the appropriate superior court. See G. L. c. 66, §§ 10(c), 10(d)(iv)(4), 10A(c). Sincerely, Manza Arthur Supervisor of Records cc: Matt Stout