Smith, Steven v. Department of Mental Health (SPR 20260467)

The Commonwealth of Massachusetts William Francis Galvin, Secretary of the Commonwealth Public Records Division Manza Arthur Supervisor of Records February 20, 2026 SPR26/0467 Olubunmi Olotu, Esq. Department of Mental Health 25 Staniford Street Boston, MA 02114 Dear Attorney Olotu: I have received the petition of Steven Smith appealing the nonresponse of the Department of Mental Health (Department) to a request for public records. See G. L. c. 66, § 10A; see also 950 C.M.R. 32.08(1). On January 16, 2026, Mr. Smith requested: [1] …the call logs of voicemails … left while a patient at W.R.C.H. [2] …the job description of a Team Leader at W.R.C.H. [3] …a description of a “Team Leaders” duties out of the training manual. [4] …the policies regarding a Team Leaders responsibilities and duty in regards to “Progress Notes[.]” Claiming to not yet have received responsive records, Mr. Smith petitioned this office and this appeal, SPR26/0467, was opened as a result. Despite being notified of the opening of this appeal, it remains unclear whether the Department has provided a response. Accordingly, the Department is ordered to provide Mr. Smith with a response to his request, provided in a manner consistent with this order, the Public Records Law and its Regulations within ten (10) business days. A copy of any such response must be provided to this office. It is preferable to send an electronic copy of the response to this office at pre@sec.state.ma.us. Mr. Smith may appeal the substantive nature of the Department’s response within ninety (90) days. See 950 C.M.R. 32.08(1). One Ashburton Place, Room 1719, Boston, Massachusetts 02108 • (617) 727-2832 • Fax: (617) 727-5914 sec.state.ma.us/pre • pre@sec.state.ma.us

Olubunmi Olotu, Esq. SPR26/0467 Page 2 February 20, 2026 Sincerely, Manza Arthur Supervisor of Records cc: Steven Smith